1. INTRODUCTION

Welcome to Cybershelf UAB (hereinafter also referred to as the “Company,” “platform,” or “we”). We value your privacy and are committed to ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, and protect your personal information, as well as your rights regarding it.

We encourage you to carefully review this Privacy Policy. By continuing to use NFT Base (www.nft-base.com), you acknowledge that you have read, understood, and agreed to the terms outlined in this document. If you have any questions or concerns regarding your personal data, feel free to contact us at assistance@nft-base.com.

SCOPE OF THIS PRIVACY POLICY:

  • This Privacy Policy applies to all interactions with NFT Base, including but not limited to:
  • Website Usage: Browsing and interacting with our website as a guest or registered user.
  • Account Registration: When creating an account, this Privacy Policy explains how we handle your data.
  • Transactions: Processing payments, handling disputes, and financial transactions.
  • Communication: Any interactions via email, live chat, or support.
  • User-Generated Content: Any content shared on the platform, including reviews or uploads.
  • Marketing & Promotions: If you opt to receive marketing communications.
  • Other Activities: Any engagement with our platform is governed by this Privacy Policy.

2. DATA CONTROLLER INFORMATION

NFT Base is operated and owned by Cybershelf UAB, a company registered under the laws of Lithuania, with registration number 307057900. Our registered office address is Švitrigailos g. 11K-109, LT-03228 Vilnius

TYPES OF PERSONAL DATA WE COLLECT:

  • We may collect and process the following types of personal data:
  • Identity Information: Name, surname, date of birth, and other personal identifiers.
  • Contact Information: Email address, phone number, and mailing address.
  • Financial Information: Payment details, transaction history, and billing information.
  • Profile Information: Username, profile picture, and preferences.
  • Technical Data: IP address, device details, and browsing history.
  • Location Data: Approximate geographic location based on IP address.
  • User-Generated Content: Any material uploaded or shared on the platform.
  • User Activity Data: Interactions with our platform.
  • Marketing Preferences: Preferences regarding promotional communications.
  • Compliance Data: KYC (Know Your Customer) and AML (Anti-Money Laundering) data.
  • Consent Records: Documentation of user consent.
  • Dispute Information: Data related to claims or conflicts.
  • HOW WE COLLECT PERSONAL DATAWe collect personal data from:
  • Direct Input: Information provided when using our platform.
  • Third-Party Sources: Service providers, business partners, or regulatory authorities.
  • PURPOSES AND LEGAL BASIS FOR DATA PROCESSINGWe process personal data for the following purposes:
  • Account Management: To create and manage your account (Legal Basis: Contractual Necessity).
  • Identity Verification: To confirm identity and prevent fraud (Legal Basis: Legal Obligation & Legitimate Interest).
  • Transaction Processing: To handle payments and purchases (Legal Basis: Contractual Necessity).
  • Customer Support: To assist users with inquiries and issues (Legal Basis: Legitimate Interest).
  • Fraud Prevention: To detect and prevent suspicious activity (Legal Basis: Legal Obligation).
  • Marketing & Promotions: To send newsletters and promotional content (Legal Basis: Consent).
  • Platform Improvements: To analyze user behavior and optimize features (Legal Basis: Legitimate Interest).
  • Legal Compliance: To comply with legal requirements (Legal Basis: Legal Obligation).
  • Dispute Resolution: To handle claims and conflicts (Legal Basis: Legitimate Interest).

3. DATA SHARING

We may share your personal data in the following cases:

  • With Service Providers: Third-party partners that assist in service delivery.
  • With Authorities: When required by law or regulatory obligations.
  • With Other Third Parties: When authorized by you or permitted by law.

4. SECURITY MEASURES

We implement reasonable security measures to safeguard personal data. However, no system is completely secure, and we cannot guarantee absolute protection

5. DATA TRANSFER

We primarily process personal data within the European Economic Area (EEA). If data is transferred outside the EEA, we ensure compliance with applicable data protection regulations.

6. USER RIGHTS UNDER GDPR

As a data subject, you have the following rights under GDPR:

  • Access Your Data: Request a copy of your personal data.
  • Rectification: Correct inaccurate or incomplete information.
  • Erasure: Request deletion of personal data where legally applicable.
  • Restriction or Objection: Restrict or object to processing in certain circumstances.
  • Withdraw Consent: Withdraw consent for data processing based on consent.
  • Data Portability: Request transfer of personal data to another service provider.

To exercise these rights, contact us at assistance@nft-base.com.

7. DATA RETENTION

We retain data as long as necessary for the purposes outlined in this Privacy Policy. Once no longer needed, we securely delete or anonymize it.

8. MANDATORY DATA PROVISION

Certain data is required to provide our services. If you fail to provide such data, we may be unable to fulfill your requests.

9. AUTOMATED DECISION-MAKING

We may use automated processing, including fraud detection and personalized recommendations.

10. DISPUTE RESOLUTION

If you have concerns, we encourage you to contact us first. You may also file complaints with Lithuania’s data protection authority or the relevant EU regulator.

11. CHILDREN’S PRIVACY

Our platform is not intended for individuals under 18 years old, and we do not knowingly process data of minors.

12. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. Major changes will be communicated, but we encourage users to review it regularly.

13. CONTACT INFORMATION

For any questions or concerns, contact us at assistance@nft-base.com.

Last update: 21.01.2025